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Refund Policy

Last updated: March 19, 2026

✅

30-Day Money-Back Guarantee

Not happy? Get a full refund. No questions asked.

How It Works

1

Email us within 30 days of purchase

Send a refund request to support@lobsterlauncher.com with your license key or the email you used to purchase.

2

We process your refund

Refunds are processed through Stripe within 5–10 business days. The refund goes back to your original payment method.

3

Your license is deactivated

After the refund is issued, your license key will be deactivated. You can use the built-in uninstaller to cleanly remove LobsterLauncher and OpenClaw from your computer.

What's Covered

  • ✓ Any reason at all — you don't need to explain
  • ✓ "It didn't work on my system" — absolutely
  • ✓ "I changed my mind" — no problem
  • ✓ "It's not what I expected" — fair enough
  • ✓ "I found something else" — we get it

What's Not Covered

  • ✗ Requests made after 30 days from purchase
  • ✗ API costs charged by AI providers (Anthropic, OpenAI, Google) — those are separate accounts you control
  • ✗ Repeated purchase-and-refund cycles (we reserve the right to deny refunds if the pattern suggests abuse)

Before You Request a Refund

If something isn't working, we'd love to help fix it first. Common issues have quick solutions:

That said, if you want a refund, you get a refund. No guilt trips.

Contact

Email: support@lobsterlauncher.com

Please include your license key or purchase email so we can find your order quickly.